Terms & Conditions

Introduction

Welcome to dunesacademy.com ("Website"), the official website of Dunes Academy, a CBSE-affiliated school located at Indraprastha Nagar, Bhojasar Road, Tehsil Aau, District Phalodi, Rajasthan – 342311, India ("School," "we," "our," or "us").

These Terms and Conditions ("Terms") govern your access to and use of this Website. They apply to all visitors, parents, guardians, prospective students, and any other person who accesses or uses this Website.

Acceptance of Terms

By using this Website, you confirm that:

• You are at least 18 years of age, or are accessing the Website under the supervision of a parent or legal guardian.
• You have the legal authority to agree to these Terms on behalf of yourself or the minor student you represent.
• You will use this Website only for lawful purposes and in accordance with these Terms.

Use of the Website

3.1 Permitted Use

You may use this Website to:

• Learn about Dunes Academy's programmes, facilities, and admissions process
• Submit contact or admission enquiry forms
• Access general information about the school
• Make fee payments through our authorised payment gateway (Razorpay)

3.2 Prohibited Use

You must not:

• Use the Website for any unlawful or fraudulent purpose
• Submit false, misleading, or incomplete information through any form
• Attempt to gain unauthorised access to any part of the Website or its underlying systems
• Upload or transmit viruses, malware, or any other harmful code
• Scrape, reproduce, or republish content from this Website without our prior written permission
• Use the Website in any way that could damage, disable, or impair its performance

Admission Enquiries & Information

Information provided on this Website regarding admissions, fee structures, seat availability, curriculum, and academic programmes is for general guidance only and is subject to change without notice.

Submission of an enquiry form does not constitute an offer of admission or any binding commitment by Dunes Academy. All admissions are subject to the School's official admissions policy, seat availability, and fulfilment of eligibility criteria at the time of application.

Fee Payments

5.1 Payment Gateway

Fee payments made through this Website are processed by Razorpay, a third-party payment gateway. By making a payment, you also agree to Razorpay's terms and privacy policy. Dunes Academy does not store your card or banking details on its servers.

5.2 Payment Accuracy

You are responsible for ensuring that payment details — including amount, student name, class, and purpose — are accurate before confirming any transaction. Please contact the Accounts office immediately at accounts@dunesacademy.com if you believe an incorrect amount has been charged.

5.3 Refunds

Fee refund requests are governed by the School's official Fee Refund Policy. Payment of fees through this Website does not automatically entitle you to a refund. Please refer to our Fee Refund Policy page for full details.

Communications (WhatsApp & SMS)

By providing your phone number through any form on this Website, you consent to receiving school-related communications from Dunes Academy via:

• WhatsApp Business messages — for updates, reminders, and notices
• Bulk SMS — for transactional and informational messages

These communications are sent for school operational purposes only. You may opt out at any time by contacting us at info@dunesacademy.com. Opting out of communications does not affect your admission or student status.

Intellectual Property

All content on this Website — including but not limited to text, images, graphics, logos, videos, and the overall design — is the property of Dunes Academy and is protected under applicable Indian intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from this Website without our prior written consent, except for personal, non-commercial reference purposes.

Third-Party Links

This Website may contain links to third-party websites, such as the CBSE official portal or educational resource providers. These links are provided for your convenience only.

Dunes Academy does not endorse, control, or take responsibility for the content, privacy practices, or reliability of any third-party website. Visiting third-party links is entirely at your own risk.

Disclaimer of Warranties

This Website and all content on it is provided on an "as is" and "as available" basis, without any warranties of any kind — express or implied — including warranties of accuracy, fitness for a particular purpose, or non-infringement.

We do not warrant that:

• The Website will be available at all times or free from errors
• Information on the Website is always current or complete
• The Website is free from viruses or other harmful components

Limitation of Liability

To the maximum extent permitted by applicable Indian law, Dunes Academy, its management, staff, and representatives shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

• Your use of or inability to use this Website
• Errors or omissions in Website content
• Unauthorised access to your personal data
• Any transaction conducted through third-party services linked to this Website

Your sole remedy for dissatisfaction with this Website is to discontinue use of it.

Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from your use of this Website shall first be attempted to be resolved amicably through direct communication with the School.

If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the competent courts in Jodhpur, Rajasthan, India.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective upon posting to this Website, with the "Last Updated" date revised accordingly.

Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests relating to these Terms and Conditions, please reach out to us through the contact details below.